Privacy Policy
and data protection
Effective date: May 12, 2025
At Enfoque Creativo, based in Quito, Ecuador, we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, share, and protect your personal data in accordance with the Organic Law on Personal Data Protection (LOPDP) and other applicable regulations in the country.
1. Information we collect
We may collect the following personal data:
- Name and surname
- Email address
- Phone number
- Physical address (when necessary)
- Browsing information (IP address, browser type, pages visited, etc.)
- Any other information provided through our forms
2. How we collect information
Data collection is carried out through:
- Contact, quote, or subscription forms on our website
- Cookies and similar tracking technologies for analytical purposes
- Direct communication via email or social media
- User registration to access specific services
3. Purpose of information processing
Data is collected for the following purposes:
- Provide personalized attention and answer questions
- Send information about our services, promotions and news (with prior consent)
- Improve the website browsing experience
- Manage commercial requests or contracting of services
4. Sharing data with third parties
We do not share your personal data with third parties except in the following cases:
- Technology service providers (such as email marketing, web hosting, CRM), under confidentiality agreements
- Compliance with legal obligations with competent authorities
- When you have given your express consent for a specific purpose
5. User rights
As a data subject, you have the following rights:
- Access your personal data
- Request correction of incorrect or outdated data
- Request the deletion of your data when it is no longer necessary
- Oppose the use of your personal data
- Request limitation of data processing
- Withdraw your consent at any time
- You can exercise these rights by writing to: mdavila@enfoquecreativoec.com
6. Data security
At Enfoque Creativo, we implement technical and organizational security measures to protect your personal data, such as:
- Website with HTTPS (SSL) protocol
- Restricted access to personal information
- Constant monitoring of our digital platforms
7. Consent
By using our website and completing our forms, you declare that you have read and accepted this Privacy Policy, expressly authorizing the processing of your personal data for the purposes described.
8. Data retention
We retain your personal data only for as long as necessary to fulfill the aforementioned purposes, or until you request its deletion, in accordance with current legal regulations.
9. Contact
For questions related to this Privacy Policy or to exercise your rights as a data subject, please contact us at:
- mdavila@enfoquecreativoec.com